Cabin Crew | Flight Attendant Training

The Cabin Crew Course trains individuals for roles as flight attendants, focusing on safety, service, and passenger care. Communication skills are integral, enabling crew members to provide clear instructions, ensure passenger comfort, and collaborate seamlessly with colleagues during flights.

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What we cover

Our Cabin Crew Training covers service excellence, overview on safety protocols, and passenger interaction, ensuring you’re prepared for a successful career in aviation.

  1. Verbal and nonverbal communication
  2. Active listening and empathy
  3. Clear and effective announcements
  4. Dealing with language barriers
  5. Conflict resolution and handling difficult passengers
  6. Interacting with diverse cultures and backgrounds
  7. Professional telephone etiquette
  8. Crisis communication and emergency protocols
  1. Personal hygiene and presentation
  2. Dress code and uniform standards
  3. Makeup and skincare for various skin types
  4. Hairstyling and grooming standards
  5. Maintaining a polished appearance during long flights
  6. Grooming for different weather conditions
  1. Cabin crew roles and responsibilities
  2. Aircraft layout and emergency equipment
  3. Pre-flight safety checks and procedures
  4. Passenger boarding and assistance
  5. Safety demonstrations and evacuation protocols
  6. First aid and medical emergencies
  7. Managing cabin environment (temperature, lighting, etc.)
  8. Serving meals and beverages with efficiency
  9. Managing in-flight entertainment systems
  10. Cabin preparation for takeoff, turbulence, and landing
  1. Resume writing and cover letters
  2. Understanding the airline industry and company profiles
  3. Answering common interview questions
  4. Demonstrating relevant skills and experiences
  5. Highlighting customer service and problem-solving abilities
  6. Showcasing teamwork and adaptability
  7. Explaining gaps in employment or career changes
  1. Participating effectively in group discussions
  2. Active listening and building on others’ ideas
  3. Expressing opinions clearly and concisely
  4. Handling disagreements respectfully
  5. Leading a group discussion or taking charge
  6. Demonstrating teamwork and collaboration
  1. Conducting mock interviews with various scenarios
  2. Receiving feedback and improvement suggestions
  3. Practicing confidence and professionalism
  4. Addressing nerves and anxiety during interviews
  5. Learning from successful and unsuccessful mock interviews
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